SSIA NATIONAL CRUISE FAQ
WHAT IS INCLUDED?
The above cruise package includes the following:
Accommodations in an Suite/Balcony/Ocean View/Interior staterooms
Taxes and Fees
All meals (breakfast, lunch, dinner and snacks)*
Award winning entertainment from full stage productions to comedy shows
Exclusive Sports & Social Club Events
Shipboard activities (FlowRider, Rock Climbing, Ice Skating, Fitness Centers and so much more).
WHAT SHOULD I PACK?
The first thing to remember, is that you are on vacation; once aboard the goal is to have a good time.
The second thing to remember is to travel light. If you keep those two things in mind, you should do just fine.
For the first day of your cruise
pack a small carry-on bag with your travel documents, a change of clothes, bathing suit, workout clothes, and any medications you may need. That way you don't have to wait for your checked bags to arrive in your stateroom.
Casual attire and resort wear is the order of the day both on board and in port. Shorts, slacks, sundresses, blouses, etc., are in line for women. Clothing for men is just as casual. You should bring a pair of rubber-soled sandals or sneakers to wear on deck and a pair of good walking shoes. You might also want to consider bringing along a sweater or jacket for cool evenings.
You'll have a chance to dress up (Formal attire) on one night in the Main Dining Area.
On the other evenings you can dress casually for dinner.
Casual: Sport shirts and slacks for men, sundresses or pants for women
Smart Casual: Jackets and ties for men, dresses or pantsuits for women
Formal: Suits and ties or tuxedos for men, cocktail dresses for women
NOTE: Shorts, t-shirts, tank tops and bathing attire are not permitted in the Dining Room during dinner.
DO I NEED TO PACK MY HAIR DRYER?
A hair dryer is provided in the bathroom.
ARE THERE LUGGAGE RESTRICTIONS?
Guests are encouraged to limit their checked luggage to two suitcases per person, with each suitcase not to weigh more that 50 pounds and not exceed 16"h x 24"w x 30"length. Please attach your Royal Caribbean luggage tags PRIOR to leaving home and make sure that they are still on your bags when checking in with us. In many ports, guests have the option of carrying luggage on board at embarkation and off the ship at the end of the cruise as long as it does not exceed 24"w x 16"h. This is an advantage you may want to consider as it will allow for quicker easier access to your bags.
WHAT ARE THE EMBARKATION BAGGAGE PROCEDURES?
Royal Caribbean International requires guests to be checked in no later than 90 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. This supports government regulations in some ports that require cruise lines to submit a departure manifest 90 minutes prior to sailing. We now use single-color luggage tags for all ships in the fleet to help your bags get where they need to go. Luggage tags are now personalized with name and stateroom number. Tags for different ships are identified by bolded ship name for ease of identification. You can order luggage tags up to two weeks prior to sailing. If your luggage is left at the pier, it will be forwarded to you at your expense. Claims for lost or damaged luggage must be made in writing with our debarkation personnel before you leave the pier area.
WHAT AMENITIES ARE IN MY STATEROOM?
Every room offers a television, telephone, private bath, shower, vanity and even a hair-dryer. Also includes minibar, vanity table with an extendable working surface for laptop computers, and 110/220 electrical outlets.
WHAT IS OUR DUTY FREE ALLOWANCE?
Duty-Free Allowance: All other ship itineraries.
$800 (retail) of duty-free purchases per person may be spent.
1 liter of alcohol per person (21 years or older).
Note: On certain itineraries, an additional liter may be purchased.
1 carton of cigarettes containing 200 cigarettes (18 years or older).
100 non-Cuban cigars (18 years or older).
WHAT IS THE TIPPING POLICY ONBOARD?
We did “prepay gratuities” so you are covered for your dinning room waiter, assistant waiter, head waiter and stateroom or suite attendant. For beverage purchases, fifteen percent of the bill is automatically added to the SeaPass card. Room Service staff may be tipped as service is rendered. Tipping your Maître d’ is at your discretion, based upon the service you receive.
CAN I USE CASH ONBOARD?
All of Royal Caribbean International ships operate on a "cashless" system, meaning your boarding card, (also known as your SeaPass card), will be used as a charge card to make all onboard purchases. Normally to activate this SeaPass account, most guests provide a credit card, (American Express, Optima, MasterCard, Visa, Discover and Diner's Club), to have these purchases charged to at the end of their cruise. Additionally, the SeaPass system may be activated with traveler's checks, debit cards with a Visa or MasterCard logo, or cash.
WHAT ARE MY FOOD OPTIONS ONBOARD?
Main Dining Room with complimentary, multi-course dining for breakfast, lunch and dinner
More complimentary options including Windjammer Café, Jade Sushi and Asian-fusion cuisine, Sorrento's Pizza, Café Promenade for coffee and pastries/snacks, and room service*
NEW The Cupcake Cupboard, a vintage-style gourmet bakery with 30 types of cupcakes*
Casual dining and snacks at Johnny Rockets and Ben & Jerry's Ice Cream*
Specialty restaurants Chops Grille steakhouse and Portofino Italian restaurant, where for one low cover charge you can choose any items off the menu from appetizer to dessert*
*Late night service charge applies to room service orders between midnight and 5:00 a.m. Additional charges apply for specialty dining venues. Specialty beverages, beer, wine and soda are charged separately and are offered at current bar menu prices.
WHEN AND WHERE IS DINNER?
We have the late dinner seating and the table assignments will be given once onboard.
IS THERE ROOM SERVICE?
Room Service is available 24 hours a day with a selection of sandwiches, beverages, desserts and fruit; a continental breakfast is available during the morning hours. Late night service charge applies to room service orders between midnight and 5:00 a.m. Additional charges apply for specialty dining venues. Specialty beverages, beer, wine and soda are charged separately and are offered at current bar menu prices.
CAN I ACCESS THE INTERNET WHILE ONBOARD?
For those guests who want the option of staying connected to the rest of the world, Royal Caribbean proudly offers access to the internet with onboard Internet Café and wireless networks using the ships own satellite connection. The Internet Café is open 24-hours a day and features private terminals with the latest flat panel computer monitors. The cost for Wi-Fi access is:
Base rate is $.65 per minute or choose from one of our prepaid packages
HOW DOES THE EMBARKATION PROCESS WORK?
Guests who have purchased Royal Caribbean’s Transfers
Arrival at the Airport:
Guests will be met by the Meet & Greet Staff either at the Baggage Claim area or just beyond the security check point area, depending on the airport. Guests will be led to the Baggage Claim area where he/she will claim their own luggage.
The Meet & Greet Staff will lead guests (with their luggage) to the awaiting motor coaches once
enough guests have arrived for the motor coach to leave at full capacity.
Arrival at the Cruise Terminal:
Upon arrival at the terminal, guests will debark the motor coach and claim their luggage. Guests will then give the luggage to the Porter; the customary tip for this service is $1.00 per bag. Guests will proceed into the cruise terminal for Check-In.
Guests Arriving at the Cruise Terminal by Private Car
Arrival at the Cruise Terminal:
Guests will follow the directions to the Port and pass through Port Authority Security.
Guests will be asked to show Proof of I.D. and Cruise Documents.
Guests will drop off their luggage at the Baggage Drop-Off area and give the luggage to the Porter; the customary tip for this service is $1.00 per bag. Guests will park their car in the designated parking area and walk back to the terminal; depending on the distance, some cruise terminals have a complimentary shuttle from the parking area to the terminal.
Guest will proceed into the cruise terminal for Check-In.
Embarkation Check-In Procedure
Guests will pass through the X-ray Security Machines with their carry-on bags. Luggage larger than 11"x 17" will not be permitted through the security machine and must be checked-in with a curbside porter.
Guests will proceed to the Check-In area. The embarkation process will include submitting cruise documents, showing proof of travel documentation and issuing a credit card (if applicable) for their Sail & Sign Account.
Guests opting to pay in cash for the Sail & Sign Account will do so on board at the Information Desk.
After checking in, guests will go to another area to collect their boarding card.
Guests will be issued a boarding card that is used for:
1) getting on/off the ship 2) stateroom key and 3) Sail & Sign Account.
Guests will have a "Welcome Aboard" photo taken by the Ship's Photo Staff.
The photo will be on display later in the cruise for purchase.
The Security Personnel will take guest’s boarding card and with the A-Pass System, will imbed a full color, digital photograph together with personal database information directly onto the boarding card.
Guests at this time may proceed on board for their cruise.
CAN I BRING LIQUOR ONBOARD?
Liquor and Beverage Policy
Alcoholic beverages that are purchased in ports-of-call or from Shops On Board will be stored by the ship and delivered to your stateroom on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol.